Starting up in Former Yugoslavia – Zagreb December 1991 “Yoshi, you need to be in Zagreb in 24 hours to start up an emergency operation and open an office”. It was Tom McDermott phoning me in Bombay from Delhi. He didn’t need to persuade me and he didn’t try. It never occurred to him that I would refuse this ‘offer’, even if it came from ‘out of the blue’. Even though Bombay was the first foreign posting for my wife, Mikiko, she bravely let me go and took on the care of my two daughters for the following six months. No doubt, many UNICEF readers have had a similar experience or two. Yoshi in 1991 - then head of UNICEF Bombay I arrived the following day in Graz, Austria via Geneva. Then I took a taxi to Zagreb. It was risky to fly to Zagreb and there was no flight available. A taxi driver, Neno, was at the airport to meet me. Neno later joined UNICEF, as a staff member, became our Supply / Logistics Officer, and nowadays I understand has his own shipping company. At that time, how...