We faced technical problems in connecting with Tony Kennedy by video, so instead we asked him to phone us. Thus the Quick Chat this week is audio-only and similar to the UNICEF@75 series DOC produced with us last year. For much of the year Tony and his wife, Wendy, live on Salt Spring Island off the western coast of Canada. But each summer Tony and Wendy travel east to enjoy life on an island in Lake of the Woods, Ontario. He phoned us from there. In this chat with Fouad Kronfol and Tom McDermott, Tony talks about: - the importance of change and adaptation in UNICEF. "If we tried not to change, we'd be past history. The biggest and most abrupt change came with Jim Grant who saw the need 'to shift gears', and Jim took us to new heights" . - field experience which is what makes UNICEF staff relevant. "If you aren't relevant in the field, you aren't relevant. " - the importance of national officers who are the main...